AI Decision Support Dale Talley III AI Decision Support Dale Talley III

Artificial Intelligence and the Digital Front Door

One of the more popular columns in The New York Times Magazine is “Diagnosis” – adapted as a docuseries in 2019 on Netflix – where Lisa Sanders, M.D., describes patients who present with troubling symptoms and no clear diagnosis. These articles describe cases where it takes a while for doctors to figure out what’s going on, and sometimes the answers come from the unlikeliest of sources.

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The Rapid Emergence of Digital First Healthcare

Bricks-and-mortar is not going away. Consumers expect a new and different experience as well as thoughtful integration of virtual and in-person access to services. This ideology extends to all aspects of the US retail and healthcare industries. Understanding the keys to successful integration of virtual and in-person services is what will drive the long-term relevance and survivability of health systems everywhere.

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