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Waiting Room Woes: 5 Hidden Mistakes Making Urgent Care Visits Too Long

Seasoned urgent care operators know respiratory season brings similar challenges each year, but since 2020 the industry has faced increasingly unique challenges pathogenically, economically, and politically each year.

In 2023, it is vital that successful urgent care centers focus on optimizing their clinical operations through stepwise engineering of their end-to-end patient visit experience: not only to set themselves up for success in the ramping respiratory season but more importantly to set themselves up for success into perpetuity. The ultimate question urgent care operators must ask themselves in 2023 is, “How can we see more patients with less expenses per encounter?”

OVERVIEW

In this webinar and Q&A, expert co-hosts Brandon Robertson, CEO of UCP Merchant Medicine, and April Gillam, Solv. Head of Industry Relations, share critical strategies to drive efficiency, optimize resources, and lower total door-to-door times. You will take away:

- 5 hidden mistakes that make urgent care visits too long
- Top strategies to drive efficiency, optimize resources, and lower total door-to-door times
- Case study evaluation of AI utilization in urgent care to drive efficiency, accuracy, and throughput

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