15th ANNUAL
MERCHANT
MEDICINE
SYMPOSIUM
OCTOBER 16-18
OCTOBER
16-18
HOTEL FONTENOT
NEW ORLEANS
HOTEL
FONTENOT
NEW ORLEANS
What is the Merchant Medicine Symposium?
On-demand medicine is leading a customer experience and access revolution in healthcare through strategic partnerships and sophisticated data insights.
Since 2008, the Merchant Medicine® Symposium has gathered healthcare leaders into a community around the increasing consumerization of medical care.
To commemorate the 15th anniversary of this symposium, Solv and UCP Merchant Medicine are thrilled to bring back the most cutting-edge conference to a city who knows how to celebrate – New Orleans, Louisiana. We want to see you there!
What to expect
Mon, Oct 16 – Wed, Oct 18, 2023
The Merchant Medicine Symposium is an exclusive event bringing together industry experts and healthcare leaders for multiple days of forward-thinking speaking sessions and roundtable discussions to inspire innovations in on-demand healthcare.
Speaker sessions will focus on three key topics:
High Level Agenda
Monday, October 16
4:00 pm – 6:00 pm
Check-in/Registration Open
6:00 pm – 8:00 pm
Welcome Dinner Reception
Tuesday, October 17
7:30 am – 5:45 pm
Breakfast + Lunch, Programming, Networking
5:45 pm
Dinner (on your own)
Wednesday, October 18
7:30 am – 5:15 pm
Breakfast + Lunch, Programming, Networking
6:30 pm – 10:00 pm
Merchant Medicine Masquerade
(A celebration you won’t want to miss!)
Location
The newly opened Hotel Fontenot · 501 Tchoupitoulas St, New Orleans, LA
Group rate available through August 31, 2023
or earlier if block is filled.
Hosts
Brandon Robertson
Chief Executive Officer
UCP Merchant Medicine
Heather Mirjahangir Fernandez
Chief Executive Officer
Solv
Speakers
DJ Patil
Keynote
First US Chief Data Scientist
Ajsa Nikolic, MD
System Chair
Ochsner Urgent Care & Occupational Health
Jamie Harraid
VP of Ambulatory Services
Texas Health Resources – Breeze Urgent Care
Jeremy Adams
Managing Director
JLL
Karen Horgan
CEO and co-founder
VAL Health
Katie Fellin
Partner
ECG Management Consultants
Myoung Cha
President of Home-Based Care & Chief Strategy Officer
Carbon Health
Nikki Cicerani
Partner
SYPartners
Sos Mboijana, MD
Assistant Chief Medical Information Officer
Kaiser Permanente, Mid-Atlantic Permanente Medical Group
Todd Latz
Chief Executive Officer
GoHealth
Tom Charland
Founder and Retired CEO
Merchant Medicine
Zeev Neuwirth, MD
Healthcare Executive, Author, Podcast Host
Reframe Healthcare
Andy Chern
Partner
SYPartners
Sponsors
Request an invite
Due to high demand, event registration is by invitation only. Please submit the form below to inquire.
Co-Hosted By
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UCP Merchant Medicine
Brandon J. Robertson is Founder and Chief Executive Officer of UCP Merchant Medicine. He formed UCP Merchant Medicine in 2015 and has sought to create opportunities for health systems to thrive in the ever-changing healthcare consumerism space with focus in the on-demand care industry.Solv
Heather Mirjahangir Fernandez is the CEO and co-founder of healthcare technology company Solv. She established Solv to transform the healthcare experience by shifting the power back to patients, where it belongs.First US Chief Data Scientist
DJ Patil is an entrepreneur, investor, scientist, and leader in public policy. He has held senior roles in industry, academia, and government and his work has been featured in two Michael Lewis books (The Fifth Risk and Premonition). As a General Partner at GreatPoint Ventures he focuses on building companies in healthcare, enterprise technologies, and national security.Ochsner Urgent Care & Occupational Health
Dr. Nikolic is a New Orleans native and currently serves as System Chair at Ochsner Urgent Care and Occupational Health.Texas Health Resources – Breeze Urgent Care
With a prior background in management, sales and retail consumer strategy, Jamie has a strong operations background with Texas Health Resources and has served in a multitude of positions. He initially joined Texas Health in 2010 as the physician and community outreach manager at Texas Health Neighborhood Care & Wellness Center in Burleson. He was then promoted to administrator of the campus where he led critical initiatives to enhance operations, increase revenue while reducing expenses, all while maintaining max patient satisfaction scores in both the emergency and outpatient departments. He has also been instrumental in the development, launching, and oversight of various Texas Health fitness centers across the system.JLL
Jeremy serves as Managing Director at JLL in the healthcare tenant representation practice.VAL Health
Karen co-founded VAL Health to apply behavioral economics to improve health and health care. A proven expert in developing high impact behavior change and engagement programs, Karen is commonly found presenting at leading industry conference and private speaking events including SXSW, HIMSS, the AHIP Institute, and the World Economic Forum. As the CEO, she has spearheaded the development of hundreds of behavior change programs that enable clients to overcome healthcare’s biggest challenges.ECG Management Consultants
Katie is intensely focused on helping define and implement practical managed care strategies to position providers for long-term success. Her deep expertise in provider contracting and reimbursement enables her to identify immediate revenue enhancement opportunities through existing or new managed care arrangements as well as solutions to address payer operational challenges that often reduce expected reimbursement for providers.Carbon Health
Myoung Cha is President of Carbon Health's Home-Based Care division and the Chief Strategy Officer for the company. Myoung is responsible for Carbon’s device-enabled home care operations, including virtual care, remote patient monitoring, and home diagnostics services. In addition, Myoung is driving the company’s omnichannel primary care model, which is designed to meet patients where they are by delivering care via a variety of access points, including in-person clinics, home-based care, and easy-to-use consumer health tools.SYPartners
Nikki strongly believes in the power of companies to be vehicles of positive change in the world. For over 15 years, her leadership in both large corporate companies and small social impact firms has helped organizations realize their purpose, set clear and compelling visions for their future, and galvanize stakeholders across complex systems.Kaiser Permanente, Mid-Atlantic Permanente Medical Group
Dr. Mboijana serves as Assistant Chief Medical Information Officer at Kaiser Permanente Mid-Atlantic.GoHealth
Todd Latz has served as CEO of GoHealth Urgent Care since early 2015. He is a recognized healthcare leader for his work delivering innovative and effortless patient experiences across 225+ centers nationwide through joint ventures with health systems.Merchant Medicine
Tom founded Merchant Medicine in 2007. Prior to his retirement from the urgent care consulting industry in 2021, he was led executive thought leadership, strategic planning, and operational engagements with health systems across the U.S. for UCP Merchant Medicine. He was formerly SVP for Strategy and Business Development for MinuteClinic; Executive Director of National Association for Ambulatory Care (NAFAC); CEO Digital Cyclone (acquired by Garmin); and Executive Director at Control Data Systems (acquired by British Telecom); member of the American College of Healthcare Executives (ACHE); member of Urgent Care Association of America (UCA). In the last several years consulting, Tom was been quoted regarding walk-in medicine in the Wall Street Journal, New York Times, Chicago Tribune, Boston Globe, Fox News, Dow Jones, and Bloomberg. Tom was also a frequent speaker at investment research meetings and hospital strategy conferences.Reframe Healthcare
Zeev Neuwirth MD most recently served as the Chief Clinical Executive for Care Transformation & Strategic Services at Atrium Health. Prior to this, Dr. Neuwirth served as the Senior Medical Director for Population Health; and prior to that, as the Chief Clinical Executive of the Atrium Health Medical Group.SYPartners
Since joining SYPartners a decade ago, Andy has led work with organizations such as IBM, Coach, WW, NBCUniversal, and CVS Health. From purpose and culture, to corporate strategy, growth platforms, and consumer experience, Andy partners with senior leaders and their teams to envision, design, and realize futures that don’t yet exist.